Signage and brochures in your practice should be up-to-date and hospital-approved.
- Remove outdated materials as soon as possible.
- If your practice is experiencing issues that you would like to try resolving with extra or modified signage, please do not create or post “homemade” signs. Contact Ambulatory Management with an explanation of your issue, and we will help you source existing documents or partner with the appropriate departments (Infection Control, MGH Photography, etc.) to create approved new ones.
- Refer to the table below for information on where and how to source signs and brochures.
- If ordering from Allied or MGH Photography is specified, then the image linked in the table is low-resolution and intended as a preview only, and you should not print it yourself.
- Email MGHPhoto@partners.org with print order details in the format below:
- Document Name:
- Contact:
- Due Date:
- Cost Center:
- Size:
- Quantity:
- Media:
- Email MGHPhoto@partners.org with print order details in the format below:
- If it is specified that printing a file yourself is acceptable:
- Use a color printer for any signs or brochures that contain color.
- Use paper that is the correct size. Do not enlarge or shrink the file.
- Do not use photocopies.
- If ordering from Allied or MGH Photography is specified, then the image linked in the table is low-resolution and intended as a preview only, and you should not print it yourself.
All links to “Allied” within this table lead to the page for The Allied Group’s Virtual Office, from which you can order printed materials. If you do not have an account with Allied, scroll to the Tools and Resources section below for tips on creating an account and placing orders.
Signage | Details | Required? | Where to Post | Where to Get |
Laminated or cardstock | Required where applicable | On doors of ERI areas | Order from Allied, #90041 | |
8.5×11″ sheet | Recommended | In patient areas | Print from the file | |
Low-level disinfection signage: | 8.5×11″ sheets |
| In staff areas | Print from the files if you have a color printer; MGH Photography can also print these on vinyl, cardstock, copy paper, or laminated |
Mass HIway consent form (this version live on 8/22/21): | 8.5×11″ sheets | Required | At front desk | Print from the files |
Medicare Shared Savings Program (MSSP) signage (“How your provider is working to improve your health care”): |
See ACO/MSSP Information for more about MSSP. | Required | In waiting rooms | Mailed out to ambulatory practices; print files if more copies are needed |
Notice of Privacy Practices: | Multiple 8.5×11″ pages | English and Spanish required; Portuguese optional | In waiting rooms, “prominently posted” | Print from the files or order from Allied:
|
Patient Rights and Responsibilities |
| Required (must have either brochures or both English and Spanish posters) | Posters in waiting rooms; brochures may be at front desk | Order from Allied:
|
Patient transparency signage and brochures | See Patient Transparency page for signage/brochures on primary care billing, split billing and urgent care billing (required in areas where they apply) | |||
Public Spaces: Facemask Required (latest versions are in IC signage lookbook) | 2′×3′ poster or 8.5×11″ sheet | Required | In patient areas (waiting rooms, exam rooms) | Order from MGH Photography |
Stop the Spread of Infection: English, Spanish or Chinese (latest versions are in IC signage lookbook) | 2′×3′ poster, 11×17″ poster or 8.5×11″ sheet (Chinese version is 8.5×11″ only) | English required; Spanish and Chinese optional | Posters at entrances (or, in Yawkey, use 8.5×11″ signs in insert holders by suite entrances); smaller signs at front desk if needed | Order from MGH Photography |
Visitor Information (English and Spanish) | 8.5×11″ sheet | Required | In patient areas | Order from MGH Photography |
- Posters, Signage & Tip Sheets on the MGH COVID-19 Apollo site
- The Allied Group Virtual Office Registration Process
- The Allied Group Virtual Office Quick Start
- MGH Photography Department