See the Referral Management page of the Ambulatory Blueprint for more general information and guidance on handling referrals.
Use the table below to reach MGH departments/divisions for urgent referrals.
You may also consider MGB Urgent Care (844-377-4199) locations:
MGH Department/Division | Contact |
Allergy | Call 617-726-3260. |
Cancer Center (including oncology-related infusions) | Contact primary oncologist’s office for same-day appointment or call 617-724-4000. |
Cardiology (General) | For established patients, contact primary cardiologist’s office. For new patients, call 617-726-1335. |
Cardiology (Heart Failure Transitions Clinic) | For urgent care and/or post-discharge follow-up for patients with MGH PCP or cardiologist, call 617-726-2000 and page #25741 (Mon–Fri 8:00 AM–4:00 PM). |
Endocrine (non-diabetes) | Page Josue Espinoza at #21970. |
Endocrine (Diabetes) | Call 617-726-2000 and page #35922 during regular business hours (Mon–Fri 8:00 AM–4:30 PM). |
Gastroenterology (Clinic) | For an urgent clinic visit (Mon–Fri 8:00 AM–4:30 PM), order an urgent ambulatory referral in Epic and call 617-726-2426 (press option for Office Visit and then press 1 to speak to a scheduler). |
Gastroenterology (Endoscopy) | For an urgent endoscopy, order an endoscopy case request and call 617-726-7663. Please note “Alternative Pathways to ED” in the order and by phone. |
Gynecology | Call 617-724-6850 and a clinician will triage the case (no same-day appointments). |
Hem-Onc | Contact primary oncologist for same-day appointments or call 617-724-4000. |
Infectious Disease | Call 617-726-2000 and page #22226 to reach the on-call clinician. If there is no response, or for escalation, please page #32485. |
Nephrology | Call Dominique Emmanuel at 617-643-7264. |
Neurology | For established patients, contact primary neurologist office. For new patients, enter urgent referral in Epic (Ref740- Amb Referral to MGH Neurology) with preferred clinician or disease area in comments if known. Patients or clinicians can additionally call 617-724-6387 (no same-day appointments). |
Orthopaedics | For urgent referrals, call 617-724-2823 (Mon–Fri 8:00 AM–4:30 PM). For fracture follow-up appointments, call 617-726-9111. |
Palliative Care (Clinic) | Contact Lusianny “Lucy” Medina, Program Coordinator, by email at lmedina7@mgh.harvard.edu. |
Palliative Care (Home-Based) | Contact Keri Sullivan, Program Coordinator, at 617-724-3344. |
Palliative Care (Senior Health) | Contact Jasmine Raines, Practice Manager, at 617-726-4607. |
Pulmonary | Page #24110 (pulmonary triage RN). |
Pulmonary (Interventional) | Call 617-726-2000 and page #20337 for the on-call clinician. |
Radiology (Interventional) | Call 617-726-2000 and page #38553 for urgent requests. |
Radiology (Urgent) | For urgent CTs, ultrasounds, or MRIs, call 617-726-3050 (7 days/week, 8 AM–6 PM), answer request “Urgent Imaging Exam.” Also place Epic order for “Urgent” study. Plain films do not require scheduling; send patient directly. |
Rheumatology | Call 617-726-2000 and page #23734 (rheumatology attending on-call). |
Substance Use Disorder (Bridge Clinic) | For the urgent care clinic for SUD, call 617-643-8281 (9 AM–5 PM). |
Surgery | For basic surgical issues, call 617-726-2760 (Mon–Fri business hours). For other surgical or post-op issues, contact attending surgeon’s office. |
Urology | Call 857-238-3838 and request an urgent visit. |