Communications and Training (C&T) Overview
Mission: Ensure the MGH ambulatory workforce is prepared, informed, and ready to meet the needs of patients and families and to advance the strategic priorities of MGH and the MGPO.
Projects and initiatives handled by C&T include:
Events and Meetings
- Ambulatory Management Forums
- Ambulatory Front Desk/Scheduler Live Q&As
- Ambulatory Management Advisory Council meetings
- Pulse Calls
- AM News
- Clinical Alerts and Clinical Updates
- AM event wrap-ups
Training
- Physician leadership education
-
Departmental online/in-person/webinar training
- Compliance education
Web Content
- Ambulatory Management website
- Ambulatory Blueprint
Working with C&T
See below for guidance on a variety of the most common needs and requests related to ambulatory communications and training.
| Request | Action |
|---|---|
| You would like to subscribe to the AM News. | Email the main AM inbox. |
| You would like to run an item in the AM News. | Email Adam Halwitz with the text of your item and any attachments (flyers, etc.). |
| You would like to request a new online course or an update to an existing online course. | Complete the form Request a New Online Course/Update to an Existing Online Course. |
| You would like to attend Ambulatory Management Forums. | Click here to register for upcoming Forums and add the events to your Outlook calendar. |
| You would like to attend Ambulatory Front Desk/Scheduler Live Q&As. | Click here to register for upcoming Q&As and add the events to your Outlook calendar. |
| You have a question, comment, or request related to the Ambulatory Management website. | Email Adam Halwitz. |
Meet the C&T Team
Sue Turner
Sr. Program Manager, Communications & Training
Mom to Quinn, Girl Scout leader, alto. If it makes it easier to provide care, no task is too difficult. Loves all caffeine, especially green tea. May break into show tunes. Pronouns: she, her, hers.
Adam Halwitz
Web Coordinator
From Newton, now in Arlington. Baker, reader, crossword-doer, pretty serious hobby mosaic artist, and owner of Nutmeg the cat.
Lola Howerton
Sr. Instructional Designer
Former editor and teacher who switched gears to become a corporate trainer. Originally from the Chicago area. Lived in 6 different states over the years. Enjoys traveling, dancing and listening to and performing music.