Data, Analytics and Infrastructure

Mission: Advance MGB’s mission by applying data intelligently to drive continuous improvement in ambulatory practices.

DAI is a program within Ambulatory Management (AM) that works with AM, the Access Center and Capacity Management – as well as on projects for MGH/MGPO and the entire Mass General Brigham enterprise – to optimize ambulatory care. DAI’s work handling internal data governance and structures helps provide faster, more reliable, reusable and flexible data, knowledge retention independent of individuals, and faster start-up time for new hires.

What we do:

  • Analytic and scenario modeling
  • Root cause analysis
  • Evaluation and scoring
  • Data-driven recommendations
  • Oasis analytic datamart
  • Salesforce CRM and workflow management platform
  • Contact and list management
  • Office applications support
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